What is Cold Stone®

Cold Stone® delivers custom-made ice cream with quick mobile ordering and exclusive app-only rewards for US fans. Download the app now to skip lines, score deals, and get fresh scoops on demand.

📌 Core Features

Mobile Ordering: Order ahead for pickup or delivery with a streamlined menu that saves favorite builds for faster checkout. Real-time updates show order status from preparation to ready for pickup. 🍦

Mix-in Customization: Fully customize flavors, mix-ins, and serving styles with visual previews and special instructions. Every order supports handcrafted creations for unique combinations. 🍨

Rewards Program: Earn points on purchases that unlock free scoops and exclusive discounts with clear progress tracking. Bonus offers and birthday rewards keep incentives active. 🎁

Store Locator: Find nearby Cold Stone® locations, hours, and in-store promotions with GPS integration and filters. Store pages display pickup windows and busy times to plan visits. 📍

Contactless Payments: Save cards, use Apple Pay or Google Pay where supported, and check out without touching the terminal. Secure payment tokens and stored receipt options simplify expense tracking. 💳

👍🏼 Pros

Speedy Pickup: Mobile ordering reduces wait times and gets orders ready at desired times for convenient pickup. A streamlined flow keeps queues moving at busy locations. ⚡

Exclusive Deals: App-only coupons and limited-time offers provide real savings on favorite items and seasonal specials. Notifications alert to flash deals when enabled. 💸

Custom Creations: Intuitive customization tools make building signature sundaes and cakes fast and repeatable for repeat orders. Visual previews reduce mistakes and speed decisions. ✨

Order Tracking: Live status updates keep users informed from kitchen to counter so arrivals can be timed precisely. Clear timing reduces missed pickups and frustration. ⏱️

Loyalty Rewards: Points per purchase accelerate toward free items and tiered benefits for frequent customers. Earning structure is transparent and easy to follow. 🏆

👎🏼 Cons

Limited Delivery Coverage: Delivery options vary widely and may be unavailable in rural or suburban ZIP codes. Third-party fees and partner limitations can restrict convenient delivery. 🚫

Account Required for Perks: Signing in is necessary to access rewards and save favorites, which adds setup steps for new users. Some users may prefer guest checkout for quick purchases. 🔒

Occasional App Instability: Updates and heavy traffic can cause slowdowns or rare crashes that interrupt ordering. Reopening the app or retrying may be necessary during peak times. 🐞

Frequent Notifications: Promotional push notifications can be frequent if not adjusted in settings, potentially becoming intrusive. Turning off or customizing alerts is recommended to reduce noise. 🔔

Added Delivery Costs: Menu prices plus delivery fees and tips can make in-app orders noticeably more expensive than in-store pickup. Cost-conscious buyers should compare pickup versus delivery totals. 💰

💰 Prices

Free to download with menu items typically ranging from about $4 to $9 for scoops and $6 to $15 for premium shakes and cakes. Delivery fees, service charges, and tips vary by location and provider, so compare pickup totals before completing checkout.